company is seeking a well-experienced Internal Sales Co-Ordinator to join their dynamic team in Midrand. needs. You will also need to work closely with sales co-ordinators to ensure that the sales representatives
do. In the digital era, people are collaborating, co-creating and sharing like never before. Consumers when the need arises • Assist with monthly close off co-ordination (which may require after hours and weekend of complaints • Answering/responding to inbound contact from customers professionally and responding to requests raised by customers • Rooting inbound client contacts to the appropriate resources when necessary • taken • Adhere to contact centre schedules and protocols • Provide first time client contact resolution where
do. In the digital era, people are collaborating, co-creating and sharing like never before. Consumers when the need arises • Assist with monthly close off co-ordination (which may require after hours and weekend of complaints • Answering/responding to inbound contact from customers professionally and responding to requests raised by customers • Rooting inbound client contacts to the appropriate resources when necessary • taken • Adhere to contact centre schedules and protocols • Provide first time client contact resolution where
leading Contact Centre Solutions & Technology Provider serving numerous contact centres and agents practices, and emerging technologies related to contact centre solutions and enterprise software development enterprise environment, preferably within the contact centre industry. Strong understanding of business approach to problem-solving. Familiarity with contact centre technologies and solutions is advantageous
the services of a Manager in the Acquisitions Contact Centre situated at the Head Office based in Johannesburg performance areas whilst ensuring that the Contact Centre is operationally efficient. • Monitoring and qualification in the fields of Sales and Marketing or Contact Centre management. • Compulsory:RE5 • Desirable: FAIS; years' experience in the management of a large Contact Centre Sales team • Essential: 3 Years experience management in an Inbound and Outbound Sales Contact Centre Competencies • Sales orientated • Target Driven
the services of a Manager in the Acquisitions Contact Centre situated at the Head Office based in Johannesburg performance areas whilst ensuring that the Contact Centre is operationally efficient. • Monitoring and qualification in the fields of Sales and Marketing or Contact Centre management. • Compulsory:RE5 • Desirable: FAIS; years' experience in the management of a large Contact Centre Sales team • Essential: 3 Years experience management in an Inbound and Outbound Sales Contact Centre Competencies • Sales orientated • Target Driven
bookings made and costs incurred to date per cost centre. Complete a variety of special projects including Responsible for general office administration. Main contact person for any matters pertaining to the office supporting other departments or Executives as needed. Co-ordinate and arrange office events. Matric 3- 5 years'
bookings made and costs incurred to date per cost centre. Complete a variety of special projects including Responsible for general office administration. Main contact person for any matters pertaining to the office supporting other departments or Executives as needed. Co-ordinate and arrange office events. Matric 3- 5 years'
and Consulting experience with preferably Data Centre Infrastructure and ICT environment. Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification infrastructure and plant design and commercialisation. Data centre plant infrastructure. Oversee project production competitors' products. Investigate customers of data centre operations complains, determine. nature extent Recommend remedial measures to the facility and data centre management. Integrate systems with renewable energy
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for a Parktown . The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches terms of care, professionalism, knowledge and contact resolution • Facilitates the sharing of best practice service productivity and performance in the contact centre through the achievement of agreed quality assessment