Media Management Content Creation – blogs, photo choice, video compilations, reels, stories, posts, arranging
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets
alternatively assisting the Ops Manager Answering calls, taking messages and handling correspondence Co-ordinating
alternatively assisting the Ops Manager Answering calls, taking messages and handling correspondence Co-ordinating
supplier Best practice adoption across the platform Call Rating / DID rating Experience: 5 years experience
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
administrative skills. Must be able to do cold calling and possess an excellent telephone manner. Must
administrative skills. Must be able to do cold calling and possess an excellent telephone manner. Must
high volume transaction environments, high volume multi-user access environments, web security best practices