Go-Live preparation and post Go-Live Support Change Management – Manage changes and present to relevant CAB
years of experience in organisational design, change management, or related roles within the banking industry
qualification ITIL Certification 2 Years Change Management experience
Experience with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS Experience in Windows Client (Incident, Change and Problem management) Plan and execute maintenance tasks (change management) Plan and infrastructure lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyze and resolve
planning - Capacity planning and reporting - Change management & database change request implementation
integration (EAI) IBM MQ Incident Management (IM) Change Management (CM) Problem Management (PM) IT Operations
Administration. Incident and Request Management. Change Request Management. SAP Technical System Monitoring. Project
business process change that included the application of process automation and document management technolo Reporting
maintenance tasks and system change's together with the DevOps Operations/Technical manager of all technical (non-functional) Administration. Incident and Request Management. Change Request Management. SAP Technical System Monitoring. Project Ensure that IM (Incident Management), CM (Change Management) and PM (Problem Management) topics assigned
business process change that included the application of process automation and document management technologies Reporting Experience in projects involving formal Change Management and an understanding of its importance in