currently in need of a Software Development Team Lead (C#) to push their organisation to new frontiers. With
Skills Were Looking For:
Contact Centre Team Coach
Based
>The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
forms
day-to-day administrative duties Manage inbound and outbound calls promptly Management of queries and day-to-day entry and typing skills Able to manage inbound and outbound calls promptly Always demonstrate an elevated
day-to-day administrative duties Manage inbound and outbound calls promptly Management of queries and day-to-day entry and typing skills Able to manage inbound and outbound calls promptly Always demonstrate an elevated
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
We are looking for an expert in SAP R/3 Inbound Logistics processes and a good understanding of SAP & operations. At least 8 years' experience in SAP R/3 Inbound Logistics processes and set up as a functional processes) At least 8 years' experience in SAP IT Inbound Logistics Process Monitoring: IDOCS; RFCs; understanding
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact