in partnership with the Global Business Service Center and supporting the business across various areas
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
implemented:
maintain accurate activity records. - Conduct cold calls and follow up on leads. - Meet and exceed sales
answering, screening or forwarding incoming phone calls as well as taking messages • Welcomes and screens
answering, screening or forwarding incoming phone calls as well as taking messages
Welcomes and screens
and networking. You will meet set SLAs based on call categories and classifications. You will be responsible
answering, screening or forwarding incoming phone calls as well as taking messages • Welcomes and screens
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client is a forward-thinking company specialising in call centre services across various sectors, including