responsible for managing inbound and outbound calls, directing calls to the appropriate departments or individuals
Responsibilities:
Answering and directing incoming calls in a professional manner
Taking messages and
process
Call qualifying tenants and advise that their application has been approved
Call non- qualifying
/>Implementing credit control procedures through:
- Calling of tenants who have not paid by the 6th of each
with maintenance complaints
Log maintenance calls and or walk in queries
Use the property management
processing of incoming calls, and placing, connecting and record-keeping of outgoing calls
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
processing of incoming calls, and placing, connecting and record-keeping of outgoing calls Assist with the preparation
processing of incoming calls, and placing, connecting and record-keeping of outgoing calls Assist with the preparation
needs telephonically, by mail. Email or personal calls Counter sales Monitoring of sales targets Preparation
Communication Handle and screen incoming and outgoing calls Manage communications and follow-ups Drafting of letters, emails and other communications Answer phone calls and emails and take messages Act as a liaison between