include: Action JIRA's and monitor CA Unicentre calls. Analyse and action remediation plans for SOD violations
support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented
responsibilities to ensure performance. Manage phone calls and correspondence (e-mail, letters, packages etc
per contract of employment Assist with handling calls and reservations Bookings sheets / functions / layouts
relevant parties where necessary. Understand Crisis Call Fee for Service process to ensure where authorisation
relevant parties where necessary. Understand Crisis Call Fee for Service process to ensure where authorisation
deliveries to customers. Answering of incoming calls and converting enquiries into sales. Following up
deliveries to customers. Answering of incoming calls and converting enquiries into sales. Following up
move items in and around warehouse, QC and Repair Centre · Technical aptitude for mechanical and electrical
move items in and around warehouse, QC and Repair Centre · Technical aptitude for mechanical and electrical