with both potential customers and in-country sales agents; • Develops negotiating strategies and positions implementing the integration of new markets and company agents with company strategies and operations; • Examines business opportunities and potential in-country agents; • Develop a growth strategy focused both on financial markets, customer needs and potential in-country agents to support the sales growth; • Develop the identified meetings with prospective clients and in-country agents; • Promote the company's products/services addressing
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
respective parties: - Released M/H - contact of agent. Empties (MSC) - advise container dept. Transship dues. If incorrect check with the client/clearing agent. To keep a complete file of all procedures/instructions documents received, before returning same to the client/agent or his representative for correction and re-submission Edi entry printed on the agent's letterhead received from the clearing agent and must be verified against original SARS entry, same must be submitted by agent at time of release. Detained for other Port Health
respective parties: - Released M/H - contact of agent. Empties (MSC) - advise container dept. Transship dues. If incorrect check with the client/clearing agent. To keep a complete file of all procedures/instructions documents received, before returning same to the client/agent or his representative for correction and re-submission Edi entry printed on the agent's letterhead received from the clearing agent and must be verified against original SARS entry, same must be submitted by agent at time of release. Detained for other Port Health
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
Monitoring inbound and outbound cargo operations in terms of vessels and cargo status Keeping clients
Monitoring inbound and outbound cargo operations in terms of vessels and cargo status Keeping clients
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build