or Contact Centre Certifications Minimum applicable experience 5 years in Contact Centre's 3 years in in Contact Centre Management / Supervision Required nature of experience: Team management / supervision
outage
role.
Minimum and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong executing, and optimising sales campaigns within a call centre setting is valuable. This includes setting campaign
Fluent in English and Afrikaans Ability to work from home R50 000 benefits
Fluent in English and Afrikaans Ability to work from home R50 000 benefits
Complete
customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell additional minimise returns. Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first the products working over either voice or video call, live chat, email or text message. Obtain and note our customers the best care by making appropriate call transfers. Ensure that the majority of Lexie users
Alarms) You must be comfortable making dozens of calls per day, working with channel partners, generating through inbound lead follow-up and outbound cold calls and emails Understand customer needs and requirements phone presence and experience dialing dozens of calls per day Proficient with corporate productivity and
Alarms) You must be comfortable making dozens of calls per day, working with channel partners, generating through inbound lead follow-up and outbound cold calls and emails Understand customer needs and requirements phone presence and experience dialing dozens of calls per day Proficient with corporate productivity and
arrangements for towing on behalf of clients to service centre