Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
My client based in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or or Randburg CBD (not negotiable) Assist USA clients with Financial advice Ability to work night shift (not NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison
for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of unparalleled Look no further Our team of dedicated call center agents is here to exceed your expectations and provide every interaction. Why Choose Us? ✅ Expertise: Our agents are highly trained professionals with extensive
Exhilarate is the go-getters of financial services, based right here in the sunny vibes of Uvongo, Port Shepstone. We're all about making money move while having a blast doing it If you're ready to dive into a world of excitement and uncapped potential, join our crew and let's make magic happen toge
Leading Estate Agent comparison site operating in the UK, specializes in analyzing extensive property Estate Agent performance seeks a Client Services Agent to focus on their B2C clientele. The Client Servicea exceptional customer service to clients seeking to compare Estate Agents for selling their homes. The ideal support to individuals seeking to compare Estate Agent performance for selling their homes. 2. Assist customers customer-centric approach and the ability to empathize with clients' needs and concerns. 6. Ability to work independently
passionate individuals to join our vibrant call centre team Step into a world of opportunity with Exhilarate Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement. Duties &
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
first point of contact for client queries, contributing to operational effectiveness, client satisfaction and report on client service levels and trends, risks, Compile, analyse and report on client service levels opportunities. • Resolve escalated client queries.Resolve escalated client queries. Bachelor's Degree Logistics