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share in the Western Cape. • Help and assist customers with making of product, training and problem solving via telephone and Cash and Carry customers. • Assist Reps at Customers to gain market share. • Urgent deliveries management • Planning proactive approach • Customer service and relationship building • Teamwork and Flexibility
share in the Western Cape. • Help and assist customers with making of product, training and problem solving via telephone and Cash and Carry customers. • Assist Reps at Customers to gain market share. • Urgent deliveries management • Planning proactive approach • Customer service and relationship building • Teamwork and Flexibility
continuous improvement initiatives that strengthen the customer relationship to enable the success of future longevity portfolio, such as technical services (M&E, building fabric etc), soft services (hygiene, pest control and soft services in accordance with SLA's Review all SLA's entered into with eternal service providers Develop effective customer focussed and proactive relationships at all levels in the customer chain Responsible new / future services Develop tender documents at a consistently high standard Customer, Community and
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities
provide an exceptional level of service to current and prospective Customers relating to all parts being any other platform. The Salesman will assist the customer in understanding the products and identify solutions continuing to achieve customer satisfaction levels. Qualifications and or Experience: Customer Care and or Marketing experience At least 3 years' experience within Customer Care/ Sales Experienced with a number of systems
cost-benefit analysis to potential and existing customers.
and digital solutions, offering comprehensive services across diverse industries. Operating worldwide owner of key accounts from an IT service delivery perspective; Lead service delivery reviews on SLA adherence projects with clients and internal stakeholders; Service Delivery Reviews: Participate in MBR/QBR reviews Value Creation: Identify, implement, and review service improvement initiatives. Drive productivity improvements compliance and information security as part of service delivery. Work with internal audit teams to meet
high standard of service Inter-active approach to the floor – notice lack of service efficiencies – action effectively with customers Ensure daily creation of suitable atmosphere for customers Contribute towards – know the daily specials Execute outstanding service standard to achieve sales targets personally and to be communicated with management Quality and Service Ensure restaurant is set up via standard, each follow procedures on complaint handling Ensure customers are greeted when arriving as well as departing