incumbent will analyze training needs and prioritizes contact centre training in line with operational operational needs. Conducts training and development programs to improve individual and organizational performance – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
and spares) – Handling and facilitating warranty claims – Dealer training – Marketing campaigns including
meetings, leads and facilitates the team's Agile way of working. This includes facilitating meetings with Domain Domain Owner Preparing User manuals and conducting training to business process owners Go-live preparation and efficient contract management and billing facilitation, iSanqa Resourcing is powered by a team of professionals Owner • Preparing User manuals and conducting training to business process owners • Go-live preparation meetings, leads and facilitates the team's Agile way of working. This includes facilitating meetings with Domain
with Logistics environments SCRUM experience Facilitate collaboration between international teams Strong AGILE methodology (Support and Coaching sessions/training will be provided, interaction with other Agile the team. Leadership skills and knowledge of facilitation, situational awareness, conflict resolution to help lead and facilitate the team's Agile way of working. This includes facilitating discussion, decision and efficient contract management and billing facilitation, iSanqa Resourcing is powered by a team of professionals
consistent with the enterprise strategy and vision. Facilitates the development of the right future-state architecture Architectures requiring Domain technologies Facilitates the adoption, realisation and conformance to similar Preferred Certifications TOGAF Foundation Training (optional) TOGAF Certification (optional) Minimum
timescales and costs through Contracts manage Facilitate dispute resolution. Closely align with client g. Mining Charter, BBBEE, SHE, Covid-19 etc) Facilitate Quality Assurance on contracts and provide guidance commercial and financial inputs where required. Facilitate and generate required project documentation to conform to Exxaro's Project Governance. Manage/ facilitate the Project Schedule, Risk, Quality, safety and and controls. Safe and Healthy Work Environment Facilitate and maintain a healthy environment, safe operations
timescales and costs through Contracts manage Facilitate dispute resolution. Closely align with client g. Mining Charter, BBBEE, SHE, Covid-19 etc) Facilitate Quality Assurance on contracts and provide guidance commercial and financial inputs where required. Facilitate and generate required project documentation to conform to Exxaro's Project Governance. Manage/ facilitate the Project Schedule, Risk, Quality, safety and and controls. Safe and Healthy Work Environment Facilitate and maintain a healthy environment, safe operations
Management and reporting) Acting as a liaison and facilitator between group compliance and business Liaison solutions to reduce risk re-occurrence. Providing training, if necessary, on topics relevant to the Compliance
Management and reporting) Acting as a liaison and facilitator between group compliance and business Liaison solutions to reduce risk re-occurrence. Providing training, if necessary, on topics relevant to the Compliance