telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms escalated timeously to all the relevant parties. Investigating and analysing root causes as well as problem re-assign it to the applicable area for further investigation and resolution. Escalating to management in
effectiveness at all times. It can be expected to investigate and solve problems as they occur. Services to improve quality, efficiency and availability. Investigate all modelling and control system failures and goals as defined in KPIs. Identify problems, investigate solutions and solve problem in order to achieve
Responsibilities:
Skills Summary
and Responsibilities: Proactively monitors, investigates and reports on information security incidents Centre tasks Proactively conducts analyses and investigation of alleged breaches of Internet use by staff Excellent analytical and problem solving and investigative skills Skills Summary Network Design, Networking
partner files. - Support and troubleshoot issues, investigate incidents, and analyze system metrics, logs, tools for automating the troubleshooting and investigation process. System Deployment and Maintenance - reports and summarize information following investigations and incidents. - Document procedures and update
business being handled.
Technical
notification and Investigation Claims notification and investigation
Maintain and improve SAP maintenance plans Investigation and solving of plant incidents Optimize, maintain
processes, systems & standards - Incident Investigation and Reporting - Contractor Management - Participate
interpretation
ng>Lead confidential audits and fraud investigations
Please apply directly