telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms escalated timeously to all the relevant parties. Investigating and analysing root causes as well as problem re-assign it to the applicable area for further investigation and resolution. Escalating to management in
decision-making information by collecting, analysing, investigating, and reporting financial data. Please note that
implementation and enforcement of database security and investigating and solving database and production system errors patching and upgrade
implementation and enforcement of database security and investigating and solving database and production system errors of patching and upgrade Database performance investigation, tuning and recommendations. Database table
installation and configuration Performance investigations, tuning and recommendations Data Archiving
the systems hardware and software problems are investigated , diagnosed and resolved Managing and monitoring
to management to engage with sales.
· Investigate all stock queries and provide detailed responses Weekly check and report to management.
· Investigate all warehouse shipments with no stocks Daily
results of completeness of revenue projected and investigate discrepancies.
results of completeness of revenue projected and investigate discrepancies. Oversee revenue recognition related
all analytics, reporting and data needs. Will investigate large data related postpaid invoicing, collections