well as cross-border payments. 2. Customer KPA: To enhance customer experience and maintain high service and maintain SLAs with internal and external customers. 3. Operational KPA: To ensure efficient functioning payments. Customer Responsibilities: 1. Internal Customers (Export requests) 2. External customers · Ensuring Ensuring the processes are adhered to and internal customers are following the requirements and procedures procedures within agreed lead times. · External customers to ensure processes meets legislative requirements with
well as cross-border payments. 2. Customer KPA: To enhance customer experience and maintain high service and maintain SLAs with internal and external customers. 3. Operational KPA: To ensure efficient functioning payments. Customer Responsibilities: 1. Internal Customers (Export requests) 2. External customers · Ensuring Ensuring the processes are adhered to and internal customers are following the requirements and procedures procedures within agreed lead times. · External customers to ensure processes meets legislative requirements with
Warehouse Coordinator for its Parts Distribution Centre that can assist with overseeing the warehouse function (essential) Parts Sales (quoting, invoicing ect). Good customer communication and negotiation skills C2
work ethic to join our team in Parts Distribution Centre. The preferred candidate should have at least 8
enthusiastic and who can maintain the highest degree of care and diligence when handling confidential and sensitive
and growing with the company. Website enquiries Customer calls, emails, queries and complaints – after sales management Sales / Customer retention management and reports Customer sales – internal and external external Follow up on customer collection by ensuring payments and stock availability Customer exceptional requirements – Transport sheet, COC, Customer and credit limit proposal Updating customer information Sales targets investigations Working with dispatch team to manage customer orders and stock availability Assist external
and growing with the company. Website enquiries Customer calls, emails, queries and complaints – after sales management Sales / Customer retention management and reports Customer sales – internal and external external Follow up on customer collection by ensuring payments and stock availability Customer exceptional requirements – Transport sheet, COC, Customer and credit limit proposal Updating customer information Sales targets investigations Working with dispatch team to manage customer orders and stock availability Assist external
core functions of the Service Department where customer relationships are built and maintained. Receives more) Logs calls and send reference numbers to customer. Loading of calls and monitoring on Qlikview and Constant customer communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints ISO. Send out customer surveys. Assists with additional admin work (quotes & customer invoicing when with technicians, admin team, sales team and customers. Must have the ability to work fast and accurate
core functions of the Service Department where customer relationships are built and maintained. Receives more) Logs calls and send reference numbers to customer. Loading of calls and monitoring on Qlikview and Constant customer communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints ISO. Send out customer surveys. Assists with additional admin work (quotes & customer invoicing when with technicians, admin team, sales team and customers. Must have the ability to work fast and accurate