Customer Service - Team Coach
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The position of the Team Coach is to lead an inbound conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the g and managing a team of +- 18 agents
style="text-align:center">Contact Centre Team Coach
Based contract
The position of the Team Coach is to lead an inbound voice/messaging customer services Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the g and managing a team of +- 20 agents
experience
experience Certification in Agile Project Management or Coaching (eg. PMI-ACP, Certified ScrumMaster, Certified experience in either Project Management, Agile Coaching, Scrum Master or Delivery Lead roles in a technical
healthcare, pharmaceuticals, agriculture, outdoors, sports, and wildlife industries. In addition to our B2B Demonstrated leadership (e.g. Prefect in high school) or sporting achievements in high school or university Market
them to facilitate personal development through coaching.
them to facilitate personal development through coaching.
affecting delivery of the results. Coaching and leadership Lead and coach the teams in the allocated region visits will be seen as Coaching sessions in full alignment with the coaching steps. Saturdays: 09:00
required performance parameters and act as technical coach where required
and improvements. Provide technical guidance, coaching and support to local IT teams and end-users on