increase revenue streams. Product Knowledge & Training: Maintaining a comprehensive understanding of providing training or demonstrations to clients on new products or services can facilitate upselling team to ensure seamless contract transitions and facilitate upselling discussions during renewal negotiations
increase revenue streams. Product Knowledge & Training: Maintaining a comprehensive understanding of providing training or demonstrations to clients on new products or services can facilitate upselling team to ensure seamless contract transitions and facilitate upselling discussions during renewal negotiations
streams.
with other team members to facilitate successful customer onboarding, training, support and ongoing relationships their needs, challenges, and goals. Training and Onboarding: Facilitate smooth onboarding processes for new new customers, including training sessions to ensure they can effectively use the product. Relationship knowledge and conducting personalised one-on-one training sessions. Adaptability: The candidate must be
stakeholders are informed about upcoming changes.
Facilitate change advisory board (CAB) meetings to review
documentation for compliance purposes.
Provide training to staff on change management processes.
Offer
stakeholders across IT and business units to facilitate smooth service introduction.
Communicate
financial reports to illuminate business insights and facilitate decision-making, presenting regular reviews of group.
forecasts.
areas such as recruitment, employee relations, training and development, and employee engagement. The
process.
Prepare employment contracts and facilitate the onboarding process for new hires.
Conduct
rates
Training and Development:
Collaborate with the HR team to identify training needs and
and develop training programs.
Assist in organizing and coordinating training sessions and workshops
workshops.
Track and evaluate training effectiveness and provide recommendations for improvement.
gather requirements
- Facilitate daily stand-ups
- User training
- Compiling of user and
are informed about upcoming changes.