the company fosters a culture of learning and support among its team members. Transparency, diversity sustainability. How you'll role As a customer support specialist at this scaling startup, you will play you'll need Experience in a financial and customer support role, preferably within property management or
employee healthcare is currently in search of a Field Support Engineer. The role involves the installation and up to 4 weeks). Working closely with the Support Technicians based in Johannesburg & Cape Town. REQUIREMENTS:
QUALIFICATIONS AND EXPERIENCE
Grade 12/Matric or equivalent qualification.
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP, Business Central or Navision).
Computer Literate (Word, PowerPoint and Excel).
Minimum Requirements: - Min 3 years in a technical support role (Smart home industry preferred) - Strong IP
will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she technical support to customers via various channels such as phone, email, Freshdesk support tickets • both written and verbal. • Attend to all logged support incidents and calls. • Communicate timelines with issue response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism
Reference: JHB000986-DS-1 Role: Support Engineer (ISP - 1st Line) Location: Illovo, Johannesburg A well well know, leading ISP is looking for a dynamic Support Engineer- L1 to join their team. It is an exciting communication skills – MUST HAVE Previous network support experience within a Service Desk environment, ideally tools (e.g., Wireshark, Nagios, SolarWinds) VoIP support experience would be very beneficial but not a must
Job Title: Aftersales & Continuous Support Administrator
Location: looking for a proactive Aftersales & Continuous Support Administrator to join our team. This role involves involves providing comprehensive administrative support to the aftersales and site services team. Key tasks Responsibilities:
Administrative Support:
Technical Support:
detail-oriented Junior Graphic Design and Marketing Support Coordinator to join our dynamic team. This entry-level candidate will assist in creating visual content, support various marketing initiatives, and ensure the integrity everything is up-to-date and easily accessible. Support the marketing team with basic tasks such as scheduling Perform basic graphic design tasks as needed to support marketing campaigns and initiatives. Collaborate Comprehensive training and development opportunities. A supportive and dynamic work environment. Company laptop