Reference: NWA003307-NBh-2 An opportunity for IT Desk Support Engineers in Johannesburg. Job Requirements & Diploma or relevant qualification 2 Years Desktop Support Experience A & N Certificates Exposure
industry has a permanent vacancy available for an IT Support to join their dynamic team. This is an on-premises networks, servers, cyber security, and general end user support.
IT Policies and procedures:
Risk Register pertaining to IAM.
Full user list(s) for each in-scope system.
Employee
active and terminated employees.
User requests for new users.
Database logging settings and evidence
for the applications as well as the direct login user profiles and permissions.
Database logging
are looking for a talented and multi skilled Desktop Support Engineer to join our dynamic team of IT professionals passion for IT and be extremely comfortable supporting Windows Desktop environments. He/she should ideally reside after-hours support when required. Duties and Responsibilities: Responsible for all 1st line Support of the the Windows desktop environments for all South African offices. Procurement of desktops, laptops and other IT services etc. Setup and configuration of all desktops and laptops for the SA offices. Triage and adhere
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
Risk Officer - Support Services professional to join our team, supporting clients within the
Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience
Looking for a Business Support Specialist for one of our clients in the IT Sector. Required: At least design Experience in global implementations and /or Support Knowledge and use of IT industry best practices
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience