Develop and maintain relationships with existing customers. Identify and qualify new sales opportunities Handle inquiries from both internal and external customers, ensuring prompt resolution and maximum benefit contribute to sales growth initiatives. Respond to customer sales inquiries promptly, preparing and submitting within specified timelines. Provide exceptional service to telephone and online/e-mail sales clients, addressing efficiency. Track and update customer information in the CRM database. Monitor customer accounts and identify
rd party Courier services (including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements requirements for delivery services and include their requirements in company internal procedures and measures
targets) through effective strategic action involving customer relations, effective communication and product and customer portfolio. To market the company's product and services to the allocated customers/segment attention to detail. Good communication and customer service skills. Ability to read and understand technical Accountabilities Develop and service the allocated territory and customer portfolio, e.g achieving territory of market information encompassing inter alia customers, competitors, economic and credit information
targets) through effective strategic action involving customer relations, effective communication and product and customer portfolio. To market the company's product and services to the allocated customers/segment attention to detail. Good communication and customer service skills. Ability to read and understand technical Accountabilities Develop and service the allocated territory and customer portfolio, e.g achieving territory of market information encompassing inter alia customers, competitors, economic and credit information
within the business.
written and verbal. Customer-focused mindset with a passion for delivering exceptional service. Self-motivated other departments and the client to provide the service most suitable to the client's needs, cost and time our customer database and inputting sales orders, coordinating mailshots and scheduling customer demonstrations
verbal.
written and verbal. Customer-focused mindset with a passion for delivering exceptional service. Self-motivated other departments and the client to provide the service most suitable to the client's needs, cost and time our customer database and inputting sales orders, coordinating mailshots and scheduling customer demonstrations
Responsibilities • Providing timely technical support to customers via various channels such as phone, email, Freshdesk • Communicate timelines with customers while adhering to our service level agreement for issue response/resolution Increase customer happiness and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism and customer service at all times. • 24x7 standby. • Manage and & consultation services on the supported systems as required by the customer. • Ensuring all system