rapidly expanding global leader in the Contact Centre as a Service (CCaaS) and Unified Communications
rapidly expanding global leader in the Contact Centre as a Service (CCaaS) and Unified Communications
client is happy with design Administration duties (calling clients, doing bookings, data capturing on in-house in-house system, quotes, invoicing, follow-up calls) All other duties as specified by supervisor Please
at schools and handing out interest cards Cold calling parents to market the brand Representing the brand events Recruitment of students: Conducting follow up calls to prospective students and scheduling interviews
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional templates Support go live preparations Assure quality of design
verbal. • Attend to all logged support incidents and calls. • Communicate timelines with customers while adhering response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and management. • analysis using the RCA template when required. • Quality monitoring • Increase customer happiness and retention
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional deliverables to these feature teams and serve as a quality assurance of their deliverables. User interface to submit deliverables on time and in excellent quality. Proactive and take personal initiative when appropriate
you are highly passionate about UI/UX and user centred design, are still hands-on and keen to implement Sound knowledge in UI / UX and familiar with user centred design approach Fit for business purpose mind-set
Desk Management: Greet visitors, answer incoming calls, and provide assistance or direction as needed. responsibilities, the Administrator/Receptionist may be called upon to perform various ad-hoc duties to support
Desk Management: Greet visitors, answer incoming calls, and provide assistance or direction as needed. responsibilities, the Administrator/Receptionist may be called upon to perform various ad-hoc duties to support