an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
deliverables. Provide input to the CSC (Client Service Centre) budget for the Financial year, Identifying operating preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team lead
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
able to work as and when needed. R350 - R450 per hour
deliverables. Provide input to the CSC (Client Service Centre) budget for the Financial year, Identifying operating preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team lead
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
prepaired to do outbound sales in call centre in Afrikaans. Only matric call centre experiance would be advantage clear Must be prepaired to do outbound sales in call centre Must speak fluent Afrikaans Basic plus commission
prepaired to do outbound sales in call centre in Afrikaans. Only matric call centre experiance would be advantage clear Must be prepaired to do outbound sales in call centre Must speak fluent Afrikaans Basic plus commission
and captured during the day and if necessary, after hours using our online ordering portal. • In an addition communication devices/software (whatsapp, emails, calls, online diary) • Capable of learning and following ends at 4.45pm, followed by a daily 15-minute voice call with the sales team. Bimonthly AM and PM pre booked supplied (Minutes & data included) for work calls and use only.