further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring questions
Flexible and adaptable to working hours Shifts
Persuasive negotiation skills
Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
infrastructure ensures that we provide our clients with 24-hour uninterrupted support services. We are looking for to workplace concerns and violations via inbound calls that enable our client's customers around the world record Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales Additional across diverse cultures. R8500.00 to be reviewed after 6 months.
Holdings staff are updated constantly.
monthly close off co-ordination (which may require after hours and weekend work) • Assist with service recovery complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
monthly close off co-ordination (which may require after hours and weekend work) • Assist with service recovery complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
Holdings staff are updated constantly. Complete call-out forms for every incident and send them to the Monitor vehicle usage during working and after hours. Monitor staff hours and working times of response employees Proficiency in telephone etiquette Willingness to work 12-hour shits Strong computer skills (Word, PowerPoint,
Holdings staff are updated constantly. Complete call-out forms for every incident and send them to the Monitor vehicle usage during working and after hours. Monitor staff hours and working times of response employees Proficiency in telephone etiquette Willingness to work 12-hour shits Strong computer skills (Word, PowerPoint,
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide enable smooth assistance from the Customer Relations Centre of student queries. TEAM SUPPORT, GENERAL and SYSTEM supports all members of the Customer Relations Centre team to ensure the efficient resolution of student