stakeholders, both internal & external; Measure customer satisfaction through feedback mechanisms; Research design & implementation of best practice customer-centric solutions in conjunction with the Operations a timely manner and accurately Ensure that all customer queries, escalations & complaints are handled
ensure products are adequately available for customers. This may involve coordinating with suppliers adjusting product placement based on sales data and customer feedback. Promotions and Pricing: Collaborate strategies aimed at driving sales and increasing customer engagement. Relationship Management: Build and
demands and the expectations and wishes of its customers using its expertise in product development, logistics competitors. We are the ideal partner for our OEM customers when it comes to developing and producing on-board comparing this to the call-offs received from the customer Order runs to all relevant suppliers as per given
Advanced knowledge and proficiency in Excel; Strong customer service orientation; Excellent communication skills
Advanced knowledge and proficiency in Excel; Strong customer service orientation; Excellent communication skills
remote sites & internet connections. Ensure customer satisfaction. Hardware troubleshooting & upgrades Flexible and adaptable Ethical decision-making Customer service-orientated Willingness to travel Sense
market trends to constantly improve the Specialty customer value proposition offerings. Streamline and integrate external process improvements designed to enhance the customer experience and value. Optimise departmental performance performance and execution Service delivery to ensure customer satisfaction Maintain service, quality and desired
relevant stakeholders. Promote customer satisfaction within unit, address customer complaints, conduct quality Influencing Action orientation Building relationships Customer responsiveness Organizational awareness Leading
strategies for improvement. Deliver excellent customer service and identifying opportunities. Understand
strategies for improvement. Deliver excellent customer service and identifying opportunities. Understand