Call Centre Quality Coach Jobs in South Africa
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Quality Assurance Agent: Call Centre
Pretoria
Negotiable seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment in Quality Assurance
The contact centre service will support the channels below (and any support (both inbound and outbound).
share this job on whatsappCall Centre
Flair Talent Management LtdNorth Johannesburg
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
Call Centre
Johannesburg
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- Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy.
- Data Entry: Accurately log call details and customer information.
- Team
- Previous Experience: Call centre experience is essential.
Call Centre Agent With Re5
Fourways
R10k - 16k per month standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
Call Centre Supervisor
Cape Town City Centre
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible operations of our call centre, ensuring that agents meet performance targets, providing coaching and training >
- Supervise and manage a team of call centre agents.
- Monitor agent performance and ensure targets are met.
- Provide ongoing coaching and training to agents to improve performance and implement strategies to improve overall call centre performance and efficiency.
- Ensure adherence
Campaign Manager (call Centre)
Pretoria
25,000.00 Monthly
Building campaigns using:
- Excalibur (beneficial)
- RocketMailer
- RealConnect
- Managing data sets
- Knowledge of the collections environment, specifically a Bank as a portfolio.
Requirements:
- Grade 1
Sales Call Centre Representative
Data DiscoveryKloof Street
telemarketing (outbound) experience within a Contact Centre environment is a pre requisite ➢ Experience with Windows 10 ➢ 32 gig hard drive The post Sales call centre representative appeared first on freerecruit
Call Centre Agent
Alinta Tech SolutionsJohannesburg
including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors telephone. Meet or exceed sales goals. Comply with Quality and Compliance guidelines to reduce business risk Minimum 3 years' experience in outbound sales within a call center environment, specifically in selling long-term clients in a call center setting for no less than 1 year. A minimum of 2 years' experience in a call center requests. Proficiency in administration, processing, quality control, compliance, and accreditation. Personal
Call Centre Agent Johannesburg
Alinta Tech SolutionsJohannesburg
including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors telephone. Meet or exceed sales goals. Comply with Quality and Compliance guidelines to reduce business risk Minimum 3 years' experience in outbound sales within a call center environment, specifically in selling long-term clients in a call center setting for no less than 1 year. A minimum of 2 years' experience in a call center requests. Proficiency in administration, processing, quality control, compliance, and accreditation. Personal
Call Centre Agents
FreerecruitCentral Johannesburg
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
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