Call Centre Quality Coach Jobs in South Africa
IT / Computing / Software
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Campaign Manager (call Centre)
Pretoria
25,000.00 Monthly
Building campaigns using:
- Excalibur (beneficial)
- RocketMailer
- RealConnect
- Managing data sets
- Knowledge of the collections environment, specifically a Bank as a portfolio.
Requirements:
- Grade 1
share this job on whatsappTeam Leader: Fraud Analysis (bank Call Centre)
Talenco Recruitment SpecialistsSandton
existing systems and develop solutions to improve the quality of systems Manage escalations (high risk / significant centric throughout case lifecycle Monitor the quality of investigations and that root cause analysis investigation Ensure that the team maintains high quality data capture, updates, attachments, and financial ensure that the team performs at the best levels Coach and guide staff Ensure that SOPs and training material
Devops Coach (agile)
Cape Town City Centre
Negotiable We're looking for a skilled DevOps Coach to join our team. In this role, you'll
Call Coordinator
Sandton
Negotiable Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
- Call Management
- SLA Reporting
- Productive Time
- Call Escalations
- Call Escalations
- Call Updating and Quality Assurance
Your expertise:
- Minimum Minimum 1 – 2 years Call Coordinator Experience
- Microsoft Office Knowledge
- Basic IT
Call Coordinator
Sandton
Negotiable Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
- Call Management
- SLA Reporting
- Productive Time
- Call Escalations
- Call Escalations
- Call Updating and Quality Assurance
Your expertise:
- Minimum Minimum 1 – 2 years Call Co-Ordinator Experience
- Microsoft Office Knowledge
- Basic IT
Technical Support Call Centre Agent- Security (3-month Contract)
Johannesburg
-Understands the technical part with operation and troubleshooting on surveillance security products, software and mobile applications.
-Must have Matric, 2- 5 years' working experience in a security service company / or installed CCTV products and tested it.
-Must be based in Joh
Call Centre Agent Security Services (3-month-contract)
Johannesburg
Description:
-Client Interaction: As a call Centre agent, you'll be responsible for attending phone, serving as a vital part of our Africa call Centre team.
- Remote Installation and Troubleshooting:
with previous experience in a customer care or call centre role being advantageous.
- High levels of
Quality Engineer
GoldenruleSouth Africa
We are currently looking for a Payment Quality Engineer based in Johannesburg and Cape Town Bachelor's Engineering, or a related field. Proven experience as a Quality Engineer or in a similar role. Strong understanding of software development life cycle (SDLC) and quality assurance principles. Knowledge in test automation and collaboration abilities. Certification in quality assurance or software testing (e.g., ISTQB). Knowledge Technical Skills: A highly skilled Senior Software Quality Engineer with expertise in payments systems to
Data Centre Engineer
Bashr ConsultingJohannesburg
We are currently looking for a Data Center Engineer available immediately with the following skills set VBlock administration experience – Converged Infrastructure administration, certification preferred VMWare expert – VCP required UCS skills – certification preferred EMC storage skills – c
Contact Centre Agents
Johannesburg
Negotiable Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
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