seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment in Quality Assurance
The contact centre service will support the channels below (and any support (both inbound and outbound).
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role
external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg client requirements. The Specialist Operations Centre must have experience in developing business cases
client in the government sector is looking for Data Quality Specialist x2 Location: Onsite, Pretoria Contract Monitoring and reviewing the quality(accuracy and integrity) of data Defining data quality standards Ensure adherence adherence and conformance to data quality standards Developing data quality matrices and dashboards Performing Performing data audits and reviews Data Quality
seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment join their team on a 3 year contract The contact centre service will support the channels below (and any Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously
Reference: JHB002494-TR-1 We are recruiting for a Data Quality Specialist. Data profiling, cleansing, validation and reviewing the quality (accuracy and integrity) of data. Defining data Quality standards. Ensure adherence adherence and conformance to data quality standards. Developing data quality matrices and dashboards. Performing
client in the government sector is looking for Data Quality Specialist x2
Location: and reviewing the quality(accuracy and integrity) of data
Defining data quality standards
Ensure adherence and conformance to data quality standards
Developing data quality matrices and dashboards
Performing
Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction
Knowledge, Skills and
Infrastructure Management, Project Management, Quality Assurance (QA), Resource Management, Software Systems
while continuously striving to improve service quality and efficiency.
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What you’ll
a Microsoft Dynamics 365 CE solution for our call centre of almost 1000 hosts, 24x7. We take pride in skills and coaches others on the team to improve their skills in these areas Contributes the quality of the monitoring alerts or logs to find bugs proactively, quality gatekeeps of code, configures build and deployments