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Call Centre Quality Coach Jobs in South Africa

Jobs 1-10 of 354

Quality Assurance Agent: Call Centre NEW

Pretoria  Negotiable

seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment in Quality Assurance

  • Experience: Minimum 8 years (preferably over 10 years) in quality management management, including: Quality Assurance, Service Desk.
  • Familiarity with the IVANTI Service Desk or similar ATS systems.
  • The contact centre service will support the channels below (and any support (both inbound and outbound).

  • Walk-in centre face to face support.
  • Instant Messaging/AI


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  • Contact Centre Agent

     GoldenruleSouth Africa

    Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role


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    Specialist Operations Centre

     DatacentrixJohannesburg

    external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg client requirements. The Specialist Operations Centre must have experience in developing business cases


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    Data Quality Specialist Gauteng

     Deloitte Consulting Ltd - WoodmeadSouth Africa

    client in the government sector is looking for Data Quality Specialist x2 Location: Onsite, Pretoria Contract Monitoring and reviewing the quality(accuracy and integrity) of data Defining data quality standards Ensure adherence adherence and conformance to data quality standards Developing data quality matrices and dashboards Performing Performing data audits and reviews Data Quality


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    Quality Agent Pretoria NEW

     TalentcruSouth Africa

    seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment join their team on a 3 year contract The contact centre service will support the channels below (and any Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously


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    Data Quality Specialist Jhb - Central

     Nambiti Technologies LtdSouth Africa

    Reference: JHB002494-TR-1 We are recruiting for a Data Quality Specialist. Data profiling, cleansing, validation and reviewing the quality (accuracy and integrity) of data. Defining data Quality standards. Ensure adherence adherence and conformance to data quality standards. Developing data quality matrices and dashboards. Performing


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    Data Quality Specialist X 2

    Gauteng  Market related

    client in the government sector is looking for Data Quality Specialist x2

    Location: and reviewing the quality(accuracy and integrity) of data

    Defining data quality standards

    Ensure adherence and conformance to data quality standards

    Developing data quality matrices and dashboards

    Performing


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    Project Manager L3 - Infrastructure & Data Centre Specialist - Contract

    Sandton  R600 - 650 per hour

    Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract budget, and is delivered on time while achieving quality criteria and maintaining client satisfaction

  • Manages related to a move of infrastructure between Data Centres.

  • Knowledge, Skills and Infrastructure Management, Project Management, Quality Assurance (QA), Resource Management, Software Systems


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    Service Desk Agent I X5

    Johannesburg  Negotiable

    while continuously striving to improve service quality and efficiency.

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    What you’ll

    • Accountable for own work quality, standards and outputs related to policies, procedures response time, quality and service delivery standards.
    • Respond promptly to call centre calls in a professional Definition: Commits to achieving and maintaining high-quality results and provides a prompt, suitable and personalised Definition: Able to achieve pre-assigned quota of calls in set parameters
    • Behavioural Indicators:


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    Crm Engineer Cape Town

     Rainmaker Acquisiton CcCape Town Region

    a Microsoft Dynamics 365 CE solution for our call centre of almost 1000 hosts, 24x7. We take pride in skills and coaches others on the team to improve their skills in these areas Contributes the quality of the monitoring alerts or logs to find bugs proactively, quality gatekeeps of code, configures build and deployments


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    Average Annual Salary

    for Call Centre Quality Coach jobs in South Africa
    R 919,550

    No. of Jobs added in the last week

    for this search.
    101