Metrorail Prasa Ticket Exxaminer Jobs in South Africa - Page 2

It Technician Pretoria

 Medipost Pharmacy

Pretoria

room Ensure all tickets are handled on urgent and performance influence Logging tickets for IT technicians technicians, ensure timelessly closing of tickets with feedback to person requested Arrange and plan equipment through tickets that is logged Close tickets with full details Logging and managing of tickets to 3 rd

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Helpdesk Team Lead Rosebank

 Reflex Solutions Ltd

Johannesburg

throughout the rest of the organisation and owning all tickets from cradle to grave Service Level Management Monitor service levels and functional ownership of all tickets logged from cradle to grave once escalated to a report on this weekly/ monthly. FCR is defined as a ticket resolved at first contact or by a single resource in under 1 hour. The target is 70% of tickets to be FCR. Ticket Ownership Responsible for delivering a within the agreed service levels, and owns all tickets from cradle to grave. Ensure that technical and

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Team Co-ordinator

Cape Town City Centre

members

Systems Engineer Remote

 Job Crystal

South Africa

end management of tickets and service requests reported by the customer. Manage Tickets and Requests Receive our customers Provide initial assessment of all Tickets, attempt first time resolution, and /or escalation onboarding projects and migrations Monitor and escalate Tickets according to the customer's SLA Keep users informed informed on status and progress of their Tickets Aid customer retention and satisfaction Help to improve

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Systems Engineer

 Job Crystal

South Africa

end management of tickets and service requests reported by the customer. Manage Tickets and Requests Receive our customers Provide initial assessment of all Tickets, attempt first time resolution, and /or escalation onboarding projects and migrations Monitor and escalate Tickets according to the customer's SLA Keep users informed informed on status and progress of their Tickets Aid customer retention and satisfaction Help to improve

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Field Controller Johannesburg

 Outside Capital

Johannesburg

Plan tickets for teams every day (project management) Manage numerous teams and track daily tickets Manage Oversee that teams have completed summaries Close tickets Vehicle management (rentals, inspections etc.)

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It Service Desk Agent Somerset West

 Blu By Adcorp

Somerset West

 12 000-18 000

on existing and outstanding tickets • Ensure all outstanding open tickets are closed in time • Managing Managing all teams breaching tickets and escalate accordingly • Continuously update calls logged during the

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Sales Administrator - 23321

 Sinakho Staffshop Ltd

Centurion

emails per day) with response time targets. Create ticket for further processing (depending on POP; Order; Quote / Invoice from Email / Phone order / Hubspot Ticket (/- 50 per day) Send Quote via Email / From Accounting

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Sales Administrator Centurion

 Sinakho Staffshop Ltd

Centurion

emails per day) with response time targets. Create ticket for further processing (depending on POP; Order; Quote / Invoice from Email / Phone order / Hubspot Ticket (/- 50 per day) Send Quote via Email / From Accounting

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Setter Ndabeni

 Ctp Printing & Packaging Cape Town

South Africa

Ensure that all bag sizes are according to the works ticket specifications Ensure that the working area is Ensure that all Bag Operators have the correct work tickets for the specific jobs Ensure reels are pre-positioned

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