and experienced Group Training Officer to join their team. As a Group Training Officer, you will play role in designing, implementing, and evaluating training programs for our clients in various industries Identify and assess training needs of our clients and develop customized training programs Create and interactive training sessions on a wide range of topics Evaluate the effectiveness of training programs practices in training and development Collaborate with clients and internal teams to ensure training programs
We are seeking a candidate that can overachieve goals and targets set out by the company.
This role will be fulfilled by a self-motivated and resilient individual who has the ability to operate independently. You will be a team player who is flexible to meet the needs of the business as wel
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments
client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The performance Quality assurance Workflow optimization Training & development Technology management Analyse
Responsible for various administrative duties. Primary focus on logging customer complaints and compliments on the internal SEC System and following up various team leaders on task escalations once calls are logged. Closing of the tasks once investigations are completed and sending out the relevant
OUTBOUND CALL CENTRE AGENTS UMHLANGA MUST be available immediately MUST have outbound call Centre experience immediately, with experience as an outbound/sales Call Centre agent, this is for you Apply attaching a detailed
Cape Town CBD Contact centre requires the services of an experience HR Generalist to manage the full
a generalist
2 years experience in Contact Centre HR - full function (Recruitment / admin / performance
Johannesburg North is looking for a Team Leader & Training Coordinator to join their team Minimum Education: interviews during recruitment Responsible for the training of all new staff recruits in the areas of clinical detailed training feedback post probation Responsible for identifying and meeting training needs of existing enhancements throughout the department Review and update training manuals, guidelines, standard operating procedures
pre-process, Customer Journey & Refresher trainings for all processes. To ensure trainers achieve trainers Conduct training / follow up session and measuring effectiveness of training Ensure accurate development of the monthly/annual training plan based on the training needs analysis and submit for approval approval Determining efficient strategies to meet training needs continually Providing feedback to trainers trainers to attain higher standards of training through regular monthly trainer audits/SWOT Responsible to