JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing motivatio
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • Own initiative and team-player, Customer focus, Attention to detials • English business fluent (C1/C2 level); German or other European languages are beneficial. 3 years of experience in SAP a
QUALIFICATIONS Education Requirements: • Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP Work •Matric Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship (800Seats) Working Hours Re
ambitious, and looking to develop your career? Our Cape Town migration department is looking to add a Migration employees are key in achieving this goal. The staff in our Cape Town, Durban, Harare, Johannesburg, Kampala Competitive remuneration packages Bi-annual bonuses Staff discounts
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
Our client is a growing company and is seeking an Area Manager to join their team. The Franchise Manager will be responsible for managing and overseeing all franchises within the group. This includes implementing controls, budgets, and ensuring that the franchises are profitable Manage and monitor t
permanent opportunity in Bellville , Cape Town in the Western Cape BENEFITS Thirteenth cheque Pension fund for the facilitation of staff in ICU Develop the competence of all nursing staff Ensure the correct application
Accountable for achieving broadband and PABX sales revenue and connection by actively hunting for new business targets within an allocated sales segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity towards our client. Ensure effective management
Join a large property management company in Cape Town, Gardens. Team Management and Development Lead strength. As required Planning of operations and staff according to the complexity of buildings and user
effectively managed, completed and communicated to the Cape Town Accountant. General Assist management with any