DBN002902-CR-1 Call Centre Agents - International Campaign Our client is looking for call centre agents willing
The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud data and identify potential fraudulent activities, answer inquiries and questions, handle complaints,
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Job Objectives: To efficiently execute all operational activities at the point of sale in a timely and efficient manne
extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 6 months 6 months, to
We're URGENTLY seeking Call Centre Customer service Agents - Permanent Position - Foreshore (Cape Town) MUST HAVE 12 months experience working in a call centre (sales or customer service). You also need a clear
in the contact center industry (should the candidate say they have experience in contact centres your rebuttal improve their knowledge to be successful in the contact centre). During the training, you will be paid weekly to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 (training you will be placed at the USA Night Shift Call Centre. It's important to note that the training program absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable)
(desirable):
Relevant Management or Contact Centre Certifications
Minimum applicable
(years):
5+ years in Contact Centre's
3+ years in Contact Centre Management / Supervision
Sales professional specialising in cloud-based contact centre solutions, hosted on platforms in the cloud and the specific advantages of deploying contact centres in the cloud. - AWS Knowledge: Acquire a high-level understanding of AWS services relevant to contact centres, such as Amazon Connect and the broader AWS and identify market trends and demands in the contact centre industry. Understand how shifts towards cloud relationships in the competitive space of cloud-based contact centre solutions Rneg
and training will be done within our Client Contact Centre for all successful candidates. The successful their probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R16 000 - R19 000 - Monthly