Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer customers and provide feedback on applications Contact and follow up with customers (request additional Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
Actas the primary point of contact for e-commerce clients Handle phone and email enquiries Resolve customer customers and provide feedback on applications Contact and follow up with customers (request additional Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound To verify and update if necessary all personal contact information for clients including the Medical Aid and training will be done within our Client Contact Centre for all successful candidates. The successful their probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R11 000 - R16 000 - Monthly
JHB000099-CP-1 Client Contact Centre Service Administrator Join Our Dynamic Client Contact Centre Team Are you for you Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights: experience. 2 years proven client service/call centre experience. Good time management. Proactive and
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, of 2 years prior work experience Sales and contact Centre Experience – min 12 months . Career Benefits
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, of 2 years prior work experience Sales and contact Centre Experience – min 12 months . Career Benefits
customer satisfaction, we are expanding our 24-hour contact center team and are seeking a dynamic and experienced
Reference: JHB009187-CP-1 Role: Rollout Contact Person-Taxation (Chief Expert) Location: Gauteng Contract
Are you one of those seasoned Business Partners who are able to drive Business Processes, have solid experience in Global SAP template rollouts and applying the Agile methodology to the work environment? Our client is seeking a Treasury expert to join their global team ESSENTIAL SKILLS REQUIREMENTS: