• Generates schedules accordingly to meet the business requirements enabling superior customer service communicating agent activity on multiple lines of businesses • Adjusts the schedules accordingly based on • Generates schedules accordingly to meet the business requirements enabling superior customer service communicating agent activity on multiple lines of businesses • Adjusts the schedules accordingly based on
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking improve customer experience, and transform their business. Our partnerships with clients are built on a than twenty years of experience in delivering business services, garnering stellar client references and analysts think we're some of the best in the business. Contact us to see how we can help you achieve EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking
located in Cape Town, South Africa. To achieve business service level objectives efficiently. QUALIFICATIONS ability to give and receive feedback with peers and business partners. • Must demonstrate sound arithmetic located in Cape Town, South Africa. To achieve business service level objectives efficiently. QUALIFICATIONS ability to give and receive feedback with peers and business partners. • Must demonstrate sound arithmetic
JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. Delivering results as pe
2 - 3 years sales experience in an ICT and/or business communication industry Proven track record of
JOB DESCRIPTION The MIS is responsible for collecting, analyzing, maintaining, and reporting performance and payroll-related data to operations and other stakeholders. QUALIFICATIONS Education Requirements • Graduate in any stream Work Experience Requirements • External candidate: Minimum 1 year
JOB DESCRIPTION The MIS is responsible for collecting, analyzing, maintaining, and reporting performance and payroll-related data to operations and other stakeholders. QUALIFICATIONS Education Requirements • Graduate in any stream Work Experience Requirements • External candidate: Minimum 1 year
especially with an emphasis on social media. The executive will oversee all facets of the brand's introduction brand narrative and visual identity. Create and execute a robust marketing plan to build brand awareness Advantageous: Bachelor's degree in Marketing, Business Administration, or a related field (MBA preferred)
analysis for process improvement Prepare reports for Business Reviews to internal stakeholders and clients on analysis for process improvement Prepare reports for Business Reviews to internal stakeholders and clients on
located in Cape Town, South Africa. To achieve business service level objectives efficiently. QUALIFICATIONS ability to give and receive feedback with peers and business partners. • Must demonstrate sound arithmetic located in Cape Town, South Africa. To achieve business service level objectives efficiently. QUALIFICATIONS ability to give and receive feedback with peers and business partners. • Must demonstrate sound arithmetic