Working experience in the Higher Education sector ITIL Foundation Certification Strong MS Project skills
Framework Knowledge of Security best practices (CIA/ITIL/NIST/ISO) Experience with implementing Policies
Fundamentals) Desktop Support Level 1 Mimecast Support ITIL version 3
in Information Technology (3 years - 360 credits) ITIL Incident Management Business relationship Management
Architecture. To ensure alignment with ITS Best Practices (ITIL, TOGAF, eTOM, CoBIT, PMP, others) and ensure updates
Analysis and design GT specific operational knowledge ITIL