Managers to provide exceptional customer service by ensuring a world class shopping experience for their sales plans, demos, etc. Ensure customer shopping experience is in line with the agreed service levels Manage management - staffing, performance management, training and development, employee relations Competencies: Coping with pressures and setbacks Merchant mind-set Matric 2 years management within the FMCG retail industry
the Company's training requirements and practices, inclusive of, inter alia, training needs analysis recommend and assist with internal and external training and the evaluation and investigation of courses accredited providers, liaise with MERSETA with regards to grant claims Sending the training control document once a month. Training Admin -maintain record keeping/filing system of all Company training records (invoices registers, certificates) Continuously Monitor training expense by comparing to budget, thereby minimizing
ng>
for the company by ensuring that advisors are providing suitable advice to clients, according to client Fund Selection and Withdrawal cases to various providers
for the company by ensuring that advisors are providing suitable advice to clients, according to client Fund Selection and Withdrawal cases to various providers Maintaining and Administering the Representative Managers Ensuring all New Wealth Managers are provided with a "Starter Pack" (e.g Rep Disclosures drawn and training on Client Advice Records Assisting terms of business with various Product Providers Assisting Onshore experience in the wealth management industry, with Offshore experience (advantageous) Matric RE5
for the company by ensuring that advisors are providing suitable advice to clients, according to client Fund Selection and Withdrawal cases to various providers Maintaining and Administering the Representative Managers Ensuring all New Wealth Managers are provided with a "Starter Pack" (e.g Rep Disclosures drawn and training on Client Advice Records Assisting terms of business with various Product Providers Assisting Onshore experience in the wealth management industry, with Offshore experience (advantageous) Matric RE5
Description:
Africa and SADC Countries.
Requirements:
POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCE*
A renowned Cape Town dealership
at least 3 recent years of Service Management experience in a franchised motor dealership with a stable
Matric Certificate
A Business Degree/Diploma is beneficial
Technical training/mindedness
at least 3 Years RECENT of Service Management experience in a franchised motor dealership (non-negotiable)