providing technical assistance and support to customers, internal teams, and field technicians. This position excellent problem-solving skills, and exceptional customer service abilities Technical Support: Provide prompt prompt and effective technical support to customers and internal stakeholders via phone, email, or in-person all customer interactions and technical issues in the support ticketing system. Customer Service: Guide Guide customers through troubleshooting processes and provide clear instructions and explanations. Escalate
of industrial and utility boilers. The company services local and export markets and is an equal opportunity receive and respond to queries from customers, potential customers and suppliers Create and maintain job Issue spare part orders and email invoices to customers Minimum Qualifications Grade 12 or Higher Qualification
of industrial and utility boilers. The company services local and export markets and is an equal opportunity receive and respond to queries from customers, potential customers and suppliers Create and maintain job Issue spare part orders and email invoices to customers Minimum Qualifications Grade 12 or Higher Qualification
targets
warehouse, inventory control, material handling, customer service, transportation and planning workers / labour compliance with import / export regulations / customs regulations
attention to detail
Provide feedback to customers who reach reception with queries or
complaints
services to customers
Maintaining a clean and tidy reception
attention to detail
Provide feedback to customers who reach reception with queries or
complaints
services to customers
Maintaining a clean and tidy reception
clients Monitor / track the delivery of orders to customers and ensure that orders are delivered on time Follow this market Target driven Results orientated Customer service focused
clients Monitor / track the delivery of orders to customers and ensure that orders are delivered on time Follow this market Target driven Results orientated Customer service focused
specifications, and their competitive advantages. Customer service skills: Excellent communication, interpersonal negotiation skills are essential to build rapport with customers, understand their needs, and present vehicles techniques to effectively close deals while maintaining customer satisfaction. Financial knowledge: Having a basic loan applications can be helpful in assisting customers. Technical knowledge: While not required of all build trust with customers. Responsibilities: Greet and qualify potential customers: Identify their needs