/>Responsibility Area
• Outbound calls - Sales of services and products
• Administration
responding and following up on all rescheduled calls and pending information.
• Liaising with the
the contact centre operations in terms of taking calls, handling internal/external client queries as and
- Cold calling SA clients
• Minimum 6 months insurance telesales experience (cold calling) - Ideally
Ideally selling motor products (agents who are currently selling / who have just finished selling motor
protection products in the area directly to farmers and agents.
IT technical desktop level support to the agents in the call centre Handing the daily IT Incidents service maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
principal point of contact between the Company, its agents, and its customers. To ensure that current customers Complete weekly call cycles at relevant retail stores (PnP, Shoprite, Spar etc.) 10 to 15 calls per day. Grow
principal point of contact between the Company, its agents, and its customers. To ensure that current customers Complete weekly call cycles at relevant retail stores (PnP, Shoprite, Spar etc.) 10 to 15 calls per day. Grow
whether or not to approve an application
the company level and with individual brokers and agents
respective parties: - Released M/H - contact of agent. Empties (MSC) - advise container dept. Transship dues. If incorrect check with the client/clearing agent. To keep a complete file of all procedures/instructions documents received, before returning same to the client/agent or his representative for correction and re-submission Edi entry printed on the agent's letterhead received from the clearing agent and must be verified against original SARS entry, same must be submitted by agent at time of release. Detained for other Port Health
respective parties: - Released M/H - contact of agent. Empties (MSC) - advise container dept. Transship dues. If incorrect check with the client/clearing agent. To keep a complete file of all procedures/instructions documents received, before returning same to the client/agent or his representative for correction and re-submission Edi entry printed on the agent's letterhead received from the clearing agent and must be verified against original SARS entry, same must be submitted by agent at time of release. Detained for other Port Health
of rental properties, offer listing support for agents, managing website, social media and other marketing