Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
JHB001523-MS-1 Job Title: GENERAL MANAGER: QUALITY ASSURANCE Reports to: Chief Executive Officer Subordinates: purpose of the job: Responsible for leading quality assurance of the company's learning programmes and establishment Develop and implement learning programmes. Quality assures and certification of industry learning programmes knowledge transfer and capacity building of Quality Assurance staff. Manage the performance of staff assigned
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
setting up and monitoring systems to control the quality of products or services.The aim is to achieve a Communicate with customer agents and suppliers regarding quality system issues.Interprets the requirements of QA co-ordinates Management Quality Improvement metings and prepares data on the status of the Quality Improvement. Liaises with Quality Assurance Accreditation Authorities on matters regarding assessment audits,certification by setting and monitoring performance standards. Assure a safe and hazard-free workplace in accordance