To schedule technicians' service calls and manage their bookings, invoice clients and manage and control and monthly planning and scheduling of service calls. Route planning of Technicians. Assist with project
students and parents Handling and routing incoming calls Assist with student check-in and check-out procedures accurate records of visitors, appointments, and phone calls for reference and security purposes.
students and parents Handling and routing incoming calls Assist with student check-in and check-out procedures accurate records of visitors, appointments, and phone calls for reference and security purposes.
To schedule technicians' service calls and manage their bookings, invoice clients and manage and control and monthly planning and scheduling of service calls. Route planning of Technicians. Assist with project
team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically
present our USP to clients
orders
culture
escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
communication devices/software (whatsapp, emails, calls, online diary) • Capable of learning and following ends at 4.45pm, followed by a daily 15-minute voice call with the sales team. Bimonthly AM and PM pre booked supplied (Minutes & data included) for work calls and use only.