expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
The incumbent will manage and support the Call Centre Agents in achieving required input and output standards client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Responsibilities: non-performers within Acceptable time frames. • Manage agents who do not meet required performance standards Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of Coaching
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred
Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
plus commission. Salary: R9500 pm The post Sales Agent appeared first on freerecruit.co.za .
We are looking for Sales Agents with the following personal attributes: Excellent interpersonal & 000 Commission Company benefits The post Sales Agents appeared first on freerecruit.co.za .
OneCart is looking for passionate Customer Support Agents to join the family. Be a part of a dynamic team to be the voice of OneCart, fielding real-time calls/emails/social media posts from our customers. You Ensure ongoing collaboration with order success agents to ensure effective processes are in place and resolution 1 st time around/Answering directed phone calls /Responding to customer email communication Responding
We're looking for a mature and confident individual, who is able to hold their own, to join a prominent South African Car Rental Company at their Sandton Branch. You'll be responsible for managing rental bookings, overseeing confirmations, handling agreements, facilitating vehicle handovers
growth opportunities for eCommerce Customer Service agents. Be part of a diverse, driven team and gain valuable