a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints retention request. Effective utilization of the Call rating system. Retention of customers Demonstrate Minimum Requirements: Matric Previous contact centre experience in a sales or retention environment product and systems knowledge. At least 3-year Call Centre/Customer Service experience At least 1 year Tracker
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the Distribute weekly service/repair schedule Dealing with Agents, Sub-Distributors regarding queries, requests,
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the Distribute weekly service/repair schedule Dealing with Agents, Sub-Distributors regarding queries, requests,
products, is looking for an experienced Internal Sales Agent to join their company.
Duties & Responsibilities
•
Office & Reception area
• Answer phone calls and forward when necessary.
• Preparation of
essential Experience in managing debtors within a call centre environment. Job description: Duties will include achieved Ensure credit controllers have met daily call rates and billing adjustments are processed Ensuring career opportunities For more information, please call Lindsey Lombard. R 800000 - R 850000 - Annually
stics background an advantage
responses, and feedback.
Journals for Rentals on Sage One
Journals for Rentals on Sage One
- Levy Debtors calls & Responding of shareholders emails
- Build
the heads of department
- Liaise with Sales agent and clients for transfer
- RCI Queries (Space