financial needs assessments for clients, focusing on life insurance, long-term insurance, wealth management
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
RE5, FAIS credits and 2-3 years call centre sales experience in Life Insurance to join reputable company RE5 FAIS fit and proper 2 years call centre sales experience in Life Insurance industry Successful track record in sales DUTIES: Outbound call centre Working from leads Sales of Life Insurance products to clients
(Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics) Desirable: Sports / fitness
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively