further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison
preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team lead
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial maintained/updated records Regular and accurate reporting on call centre results and performance Maintaining and improving
through tracking and feedback.
preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team lead
Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred
Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred
responses, and feedback.
Sales presentations together. Work closely with Call Centre Manager and team on Key sales drivers Upskill