Role:
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class controls to ensure that CLO's meet and sustain agreed customer service, productivity and other targets through required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising
dealing with customer calls and correspondence. Update customer details and communication on customer debtor quality of calls in line with service level agreements (SLA's).
RESPONSIBILITIES:
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution
Represent the customer to the rest of the business - Customer Advocate
Demonstrate and written
Applying customer service/care principles to all calls
Working with People
previous call center experience (Preferred)
Excellent listening skills
Customer Centricity
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of unparalleled customer support that leaves a lasting impression? Look no further Our team of dedicated call center inquiries. ✅ Empathy: We understand that every customer is unique, which is why we approach each interaction times for customers. ✅ 24/7 Support: Whether it's day or night, weekends, or holidays, our call center operates support whenever you need it. Customer Support: Provide exceptional customer service by addressing inquiries
Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
3 years Call Centre Management / Supervisory exp essential
Exp
Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
with customers to promote and sell lifestyle products.
- Build and maintain strong customer relationships Provide exceptional customer service and support.
- Must be able to cold call.
- Must be able
for passionate individuals to join our vibrant call centre team!
Step into a world of opportunity Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
with customers to promote and sell lifestyle products.
- Build and maintain strong customer relationships Provide exceptional customer service and support.
- Must be able to cold call.
- Must be able