be a representation of the company making sure quality standards and principles are being adhered to.
Experience
in the planning, execution, coordination, and quality assurance of all Market Data sales related operational deliverables. Provide input to the CSC (Client Service Centre) budget for the Financial year, Identifying operating preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team lead
for passionate individuals to join our vibrant call centre team Step into a world of opportunity with Exhilarate Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement. Duties customer service and support. - Must be able to cold call. - Must be able to handle objections effectively
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
A position in the National Call Centre for an established company in Somerset West has become available essential Minimum 3 years sales experience in a call centre environment Be able to work unsupervised and
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one world class and legendary service of the highest quality, during every interaction, showing that we care our processes and procedures, adhering to our quality standards and within our turn-around time, as well resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must be able to handle
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment)
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must be able to handle