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Call Centre Quality Assessor Jobs in South Africa

Jobs 1-10 of 1363

Quality Assurance Agent: Call Centre

Pretoria  Negotiable

seeking a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment in Quality Assurance

  • Experience: Minimum 8 years (preferably over 10 years) in quality management management, including: Quality Assurance, Service Desk.
  • Familiarity with the IVANTI Service Desk or similar ATS systems.
  • The contact centre service will support the channels below (and any support (both inbound and outbound).

  • Walk-in centre face to face support.
  • Instant Messaging/AI


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  • Campaign Manager (call Centre)

    Pretoria  25,000.00 Monthly

    Building campaigns using:

    • Excalibur (beneficial)
    • RocketMailer
    • RealConnect
    • Managing data sets
    • Knowledge of the collections environment, specifically a Bank as a portfolio.

    Requirements:

    Call Centre Manager Nelspruit

     Careercare-saNelspruit  R17,500 - R25,000

    Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The support team. Lead a team Monitor performance Quality assurance Workflow optimization Training &


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    Product Manager - Insurance (call Centre Industry)

     The Wright RecruitmentUmhlanga Rocks

    DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa


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    Specialist Operations Centre

     DatacentrixJohannesburg

    external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg client requirements. The Specialist Operations Centre must have experience in developing business cases


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    It Specialist, Archive Centre

    Johannesburg  Negotiable

    PowerPoint and Outlook

  • OpenText Archive Centre Certification
  • Requirements experience in OpenText Archive Centre

  • Senior IT Specialists, you will


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  • Contact Centre Agents

    Johannesburg  Negotiable

    Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.

    This


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    Quality Agent Pretoria

     TalentcruSouth Africa

    seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment join their team on a 3 year contract The contact centre service will support the channels below (and any Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously


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    Quality Assurance Analyst Pretoria

     AgritalentSouth Africa

    Agritalent client, a leading agribusiness, seeks an IT Quality Assurance Analyst at its Corporate Services Division Pretoria, who will be responsible for ensuring the quality of software and IT systems through thorough testing with developers and stakeholders to ensure high-quality IT solutions. Responsibilities and Duties Plan and oversee product inspection and testing for quality and conformance to specification and deliverables managers) to identify system requirements Track quality assurance metrics Provide feedback and recommendations


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    Data Quality Specialist

    Johannesburg

    reviewing the quality (accuracy and integrity) of data.

  • Defining data Quality standards.
  • Ensure and conformance to data quality standards.
  • Developing data quality matrices and dashboards.
  • Performing


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    Average Annual Salary

    for Call Centre Quality Assessor jobs in South Africa
    R 562,542

    No. of Jobs added in the last week

    for this search.
    312