Call Centre Manager. The role will involve the daily running and management of the call centre through Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide enable smooth assistance from the Customer Relations Centre of student queries. TEAM SUPPORT, GENERAL and SYSTEM supports all members of the Customer Relations Centre team to ensure the efficient resolution of student
Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide enable smooth assistance from the Customer Relations Centre of student queries. TEAM SUPPORT, GENERAL and SYSTEM supports all members of the Customer Relations Centre team to ensure the efficient resolution of student
Central contact for liaising between the group and ABSA, which includes opening and closing accounts, dealing
Central contact for liaising between the group and ABSA, which includes opening and closing accounts, dealing
Central contact for liaising between the group and ABSA, which includes opening and closing accounts, dealing
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers
with Caseware, cashbooks, bank recons, loans, cost centre recons and asset ledgers. Must have a degree with
Midrand. KEY RESPONSIBILITIES Lead and align Contact Centre solutions and partners to identify and qualify Present and sell the Enghouse Interactive Contact Centre Solution in coordination with the Pre- Sales teams