Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Duties:
Deal with external and internal enquiries, provide feedback and find permanent solutions. These include:
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
short-term software
software
VoIP, IP Surveillance, Internal Sales, or a Call Centre environment (Advantageous).
Qualifications
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an