To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
daily and monthly; Exceeding a minimum call quality on each call made; Exceeding the minimum required sales Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be
daily and monthly; Exceeding a minimum call quality on each call made; Exceeding the minimum required sales Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
business. Manage / approve and load payments on ABSA access for foreign payments. Manage and assist on
passionate and dedicated national marketing and call centre teams to change lives and make a difference. print, and social media marketing, as well as call centre performance analysis and optimisation. Develop
passionate and dedicated national marketing and call centre teams to change lives and make a difference. print, and social media marketing, as well as call centre performance analysis and optimisation. Develop
successful candidate will be responsible for: Ensuring call schedules are carefully structured, moderated and company brand through various customer and market centred campaigns. Completing active supplier reviews to is available in the right market/distribution centres. Forecasting, managing and reporting on personal