provided with first level IT support timeously and assisting the head of IT with projects and day to day tasks tasks Key Job Outputs: Creating user accounts and managing access control Providing IT support and resolving resolving problems for colleagues Assisting with onboarding of new colleagues Procuring, maintaining, and
management of RMA processes Technical and design assistance to dealers on Lutron lighting & shading projects accurate representation of hardware requirements. Assist dealer network with on site troubleshooting and problem solver Results orientated Strong sense of accountability Must enjoy working in cross-functional teams
of RMA processes
management of RMA processes Technical and design assistance to dealers on Lutron lighting & shading projects accurate representation of hardware requirements. Assist dealer network with on site troubleshooting and problem solver Results orientated Strong sense of accountability Must enjoy working in cross-functional teams
practice Global Support Assist with rollout of new video products globally. Assist with testing and integration video products and features globally. Train and assist global teams to allow them to fully utilize and and support clients on the Video products. Assist staff with escalated calls and queries that relate to coaching that they are competent to assist clients. Technical Assistance Investigate returned/faulty devices
calls logged and determine patterns to pro-actively assist with future support.
Git or similar tools
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Accountability: Software Solution Development
Be and with minimum returns and/or bugs
Accountability: Task Time Management
Able to interpret personal work plans
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Accountability: General
Communicate with team make design decisions and report on progress
Assist with installation of hardware environments; provide
continuously growing company who specialise in assisting clients in optimising their business through their
self-starter. It will be expected of the candidate to assist in the development, configuration, deployment and
code reviews as well as to provide technical assistance to others amongst other responsibilities.
builds (standard company build policies)
Assistance with office setup and IT configurability in all
logged & determine patterns to pro-actively assist with future support
Use IT Management information
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Facilities Support
Assist with finance and lease procurement, including acquiring
Assist with office procurement, logistics, IT, phone, network procurement, etc.
Assist with
refurbishment of offices in line with budget
Assist with management of all 3rd parties, compare quotes
Computer builds (standard company build policies) Assistance with office setup and IT configurability in all logged & determine patterns to pro-actively assist with future support Use IT Management information national scale (based on usability) Facilities Support Assist with finance and lease procurement, including acquiring agreements, etc. Assist with office procurement, logistics, IT, phone, network procurement, etc. Assist with refurbishment refurbishment of offices in line with budget Assist with management of all 3rd parties, compare quotes